FAQs
Everything you need to know about our service.
Booking & Scheduling
How does booking work?
Use the booking page to request your service, then we confirm timing based on our route for your city that day.
Do I need to be home?
Nope. As long as your yard is accessible and there are no safety issues, we can complete the cleanup while you are out.
What happens if it rains or snows?
Light rain is fine, but if the weather is heavy, unsafe, or creates poor cleanup conditions, we reschedule for the next available day.
What payment methods do you accept?
Cash or e-transfer. Payment is usually due after each service unless you have made another arrangement.
Service Details
What happens to the waste after cleanup?
We bag it and leave it by your bins for free, or for spring cleanups we can take it away for an additional fee starting at $30.
How long does a cleanup take?
Regular visits are often 10 to 20 minutes. Spring meltdown cleanups can take 30 to 60 minutes depending on the state of the yard.
Do you clean up after other animals?
Dog waste is the specialty. If you have another cleanup request, ask and we will tell you honestly whether it is a fit.
Do you handle apartment buildings or commercial spaces?
Residential yards are the main focus, but small greenspaces and special requests can be discussed by email.
Pricing & Areas
What are the starting prices?
Spring meltdown cleanups start at $80, weekly service starts at $20, bi-weekly starts at $30, and monthly cleanups start at $50.
Is there a charge for extra dogs?
Yes. Extra-dog pricing depends on the service: $5 extra for weekly or bi-weekly, $10 extra for monthly, and $20 extra for spring cleanups.
Why is there a travel fee?
If you are more than about 20 minutes outside Barrie, a small travel fee may apply. Email first if you are unsure.